Use Cases / E-Commerce

FitVoice

Voice AI Shopping Assistant
Your AI shopping assistant.

FitVoice is a voice-driven conversational assistant for e-commerce platforms, whatever they sell. It acts as a personal shopping guide, taking shoppers from item discovery through preference refinement and cart updates to checkout.

WATCH DEMO IN
SECTORE-commerce
BUILT FORE-commerce platforms, whatever they sell
PRODUCTConversational AI
LANGUAGESEnglish · العربية · اردو
How it runs

From the first request
to the finished action.

The shopper talks; FitVoice asks the questions a good sales assistant would (style, colour, size) and does the work in the store behind the conversation.

01

Ask

The shopper asks for help finding something, such as a suit.

02

Refine

FitVoice narrows style and colour: formal yet modern, black or dark blue.

03

Add

The shopper picks one. FitVoice asks for the size, then updates the cart.

04

Check out

It checks whether there is anything else, then moves to checkout.

05

Confirm

The order is placed on the spot, with a delivery estimate.

What it brings

Built to do the work,
not describe it.

01

Style & preference qualification

Natural dialogue that pins down the need, the look and the colour.

02

Interactive item selection

Shoppers choose items mid-conversation and ask for them in the cart.

03

Options & cart management

Size or any other option is collected before anything is added to the cart.

04

Conversational checkout

Keep browsing or finish the order. The assistant asks, the shopper decides.

05

Order confirmation

Orders are processed immediately, with an estimated delivery time.

06

Three languages

Demonstrated end to end in English, Arabic and Urdu.

Built from

Five building blocks,
one chain.

FitVoice runs on five of the capabilities every AI Brigade system is built from, chained in the order it uses them.

INPUT

Listen

Multilingual voice and speech, across phone, web and mobile

INPUT

Understand

Intent, documents and enterprise knowledge

JUDGEMENT

Reason

Models, rules and business context together

EXECUTION

Act

APIs, applications and workflows

EXECUTION

Communicate

Voice, web, mobile and outbound